Refund Policy - Buy Followers Australia

At Buy Followers Australia, customer satisfaction is our priority. However, there are certain conditions under which refunds are not applicable. Please review our refund policy carefully before making a purchase.

No Refund Conditions

Once an order is fully delivered, refunds are not possible.
Refund requests made after 14 days from the order delivery date will not be considered.
If there is a delay in delivery due to technical issues (typically 2-3 days), this does not qualify for a refund.
Any drop in followers will be covered by our refill policy but is not eligible for a refund.
Refunds will not be issued if the customer violates community guidelines.
Disputes or miscommunication with our customer support team will not be grounds for a refund.

Refund Eligibility

Refunds do not apply to free credits or bonus offers.
A refund request after 14 days of using our services will not be entertained.
If followers drop after delivery, you can request a refill, but a refund will not be granted.
In some cases, followers may unfollow. You can contact our support team, but this does not qualify for a refund.
Delivery times may vary due to technical factors. If your order is delayed, contact our support team for assistance. A delay does not guarantee a refund.
Refunds are not applicable if services are interrupted due to customer account settings (e.g., switching to private mode).

Refill Policy

Refill requests are only applicable for the last completed order.
If your follower count drops below the starting count of your last order, we are not obligated to refill.
We do not offer refills if the Instagram username has been changed after order placement.

Refund Process

Refund requests must be submitted through our "Contact Us" form.

Our customer support team will review the request within 1-2 business days and inform you of our decision.
Refund approvals are case-specific and based on service quality.
If approved, the refund process will be initiated within standard processing times.

Payment & Dispute Resolution

Payments are securely processed via SSL encryption.
By purchasing from us, you acknowledge and accept our policies.
Fraudulent disputes or chargebacks will result in account suspension and potential removal of delivered services.
Customers must address refund concerns with our support team before initiating chargebacks or disputes.

Customer Responsibility

Customers must keep their account public while using our services. We are not responsible for service failures due to private accounts.
Our 100% money-back guarantee is valid for 14 days only if we completely fail to deliver the ordered service.
Refunds and refills are only provided to the original Instagram username. If changed, we cannot process a refill.

By purchasing from Buy Followers Australia, you agree to these terms and confirm that you understand the nature of the service. We encourage all customers to read our Refund Policy, Terms and Conditions, and FAQs before placing an order. If you need further clarification, please contact our support team for assistance.